What are the PC requirements for installing AdWareRemoverGold?
Why do I get the message "Registration Code
Does Not Exist" when I enter my registration code?
How do I uninstall AdWareRemoverGold?
AdWareRemoverGold found infected files on my system,
The program says it can't remove some of the infected
The program still cannot delete the infected files,
what do I do?
I’m seeing an error message and the
program will not start, why?
The Program worked initially, but no longer works, why?
(An error message may or may not appear when it is started.)
What is SpyWare?
What is AdWare?
What is ThiefWare?
How Does AdwareRemoverGold protect me?
How do I register AdWareRemoverGold? or I've purchased
AdwareRemoverGold, but it continues to ask me to register, why?
After I run the scan, it lists the AdWare or SpyWare
programs found on my system, but doesn’t give me an option to delete them,
After I run the scan, it lists the files to be deleted,
but when I click on ‘Next’ to delete them, it takes me back to the purchase
I’ve installed AdWareRemoverGold, but I keep getting
popup ads, why?
Why do I need AdWareRemoverGold?
The Internet is a dangerous place, full of profiteers who sell your personal
data to information brokers and cunning criminals who have nothing better
to do than steal your Social Security Number, obtain credit cards in your
name, go on spending sprees, and ruin your credit rating. Whether you're
shopping at Sears.com or chatting with your buddies, you'll need to take
certain precautions to keep your personal info from falling into the wrong
What is AdwareRemoverGold?
AdWareRemoverGold provides the ultimate solution for surfers to effectively
remove SpyWare and AdWare programs, stopping the chaos they cause to your
computer, and protects your privacy! It scans your memory (for active
memory ad components, which are not stored on your hard drive and last
only as long as the computer is powered up), registry and hard drives
for known SpyWare parasites and ScumWare components and lets you remove
them safely -- even ad component DLLs. This tool is great if you value
bandwidth, memory, and privacy, it hunts down any SpyWare programs hogging
resources and causing conflicts on your computer.
are the PC requirements for installing AdWareRemoverGold?
• At least 5 MB free space at HD
• Windows 95/98/Me/NT/2000/XP-all
• Intel CPU with 350 MHz and MMX, or AMD CPU with 450 MHz and 3Dnow!
For free Windows updates please visit:
do I get the message "Registration Code Does Not Exist" when
I enter my registration code?
This can happen if you are entering an invalid code. It can also happen
if you mistype the code (many users confuse the 1 and i when typing).
The best solution is to cut and paste the code field-by-field into the
registration text fields so as to avoid typing errors.
do I uninstall?
Uninstallation can be performed from 2 locations. In the Start menu, under
Programs, find the program's start menu entry, then click the "Uninstall"
icon. Also, you may uninstall by opening the Windows Control Panel and
choosing "Add/Remove Programs." In the Add/Remove programs list,
select the name of the program and choose "Remove." If the program
is running at the time you attempt to remove it, you will be required
to reboot your PC to complete the uninstallation.
found infected files on my system, now what?
Once the scan has finished, click “Next” in the scan summary screen. This
screen lists AdWare files found by the program. This is where you can
select files to be deleted, ignored, or backed up by checking or unchecking
the boxes to the left of the file names. After your selected action is
completed, the program will notify you of its success, or how many files,
if any, could not be processed. To ensure you rid your computer of all
infected files, you should also go to the start up manager tool and disable
any unknown programs listed to run upon start up of your computer and
says it can't remove some of the infected files, why?
It's possible other programs, AdWare, or SpyWare were running at the time
the system was scanned or during the file deletion process. The program
will advise you to reboot your system and run the scan again. Before doing
so, you may want to check your Startup Menu for any programs you don't
recognize, and remove them from the Startup Menu prior to rebooting –
sometimes SpyWare or AdWare can embed itself in your Startup folder, causing
it to run as soon as your system is booted up. Reboot your system and
rescan your system.
still cannot delete the infected files, what do I do?
Contact tech support. There may be additional steps required to remove
some AdWare files. Since AdWare and SpyWare are constantly evolving to
avoid detection and/or removal by AdWare removal programs, you may have
a file that the most up-to-date AdWare removal programs cannot remove.
This type of information is gathered for the development of future program
seeing an error message and the program will not start, why?
AdWareRemoverGold's installer does an excellent job of installing the
necessary run time files, however, it is also dependent upon parts of
Windows as well as files included in Internet Explorer. If you cannot
start the program, update your browser and your Windows operating system
to include the latest Service Pack. This can be done for free at:
By updating your browser and operating system, you can make sure that
1-you have the latest technology, and 2-any files that have been corrupted,
deleted, unregistered, or moved will likely be replaced.
worked initially, but no longer works, why? (An error message may
or may not appear when it is started.)
It is likely that an unrelated program that used shared files that the
privacy suite also uses was uninstalled, and that this program removed
the shared files when it was uninstalled. To fix this type of problem,
first try reinstalling. If this does not succeed, Uninstall (see How do
I uninstall) then re-download the software and reinstall again.
SpyWare is part of an overall public concern about privacy on the Internet.
SpyWare is Internet jargon for Advertising Supported Software (Ad-ware).
It is a way for shareware authors to make money from a product, other
than by selling it to the users. There are several large media companies
that offer them to place banner ads in their products in exchange for
a portion of the revenue from banner sales. This way, you don't have to
pay for the software and the developers are still getting paid. If you
find the banners annoying, there is usually an option to remove them,
by paying the regular licensing fee.
SpyWare can come in the form of cookies; information transmission, web
bugs, and most are deliberately hidden so users are unaware of the SpyWare.
What is Ad-ware?
AdWare is any software application in which advertising banners are displayed
while the program is running. The authors of these applications include
additional code that delivers the ads, which can be viewed through pop-up
windows or through a bar that appears on a computer screen. The justification
for AdWare is that it helps recover programming development costsand helps
to hold down the cost for the user.
AdWare has been criticized for occasionally including code that tracks
a user's personal information and passes it on to third parties, without
the user's authorization or knowledge. This practice has been dubbed SpyWare
and has prompted an outcry from computer security and privacy advocates,
including the Electronic Privacy Information Center.
Thief-Ware is software being used in an unethical or disagreeable manner.
The term does not necessarily mean that the software is involved in outright
thievery or other serious criminal activity as determined by law.
Some of the software mentioned places links on victimized sites for visitors
to click on, leading them away to other competitor sites. Many site owners
would say the software is stealing visitors, which makes ThiefWare an
appropriate name for such services and software.
AdwareRemoverGold Protect me?
Adware Remover Gold is a multi Adware, SpyWare, TrackWare, ThiefWare &
Big BrotherWare removal utility with multi-language support. It scans
your memory (for active memory ad components, which are not stored on
your hard drive and last only as long as the computer is powered up),
registry and hard drives for known SpyWare parasites and ScumWare components
and lets you remove them safely even ad component DLLs. This tool is great
if you value bandwidth, memory, & privacy, it hunts down those Spy
Ware programs hogging resources and causing conflictions on your computer.
How do I register
AdWareRemoverGold? or I've purchased AdwareRemoverGold, but it continues
to ask me to register, why?
It is not necessary or required to register AdWareRemoverGold.
If you are being prompted to register or purchase the program, you are
running the free trial version. If you have already purchased the full
version of the program, please uninstall the trial version (see “How do
I uninstall AdWareRemoverGold?”) then reinstall the FULL version of the
program via the download link provided at time of purchase.
After I run the
scan, it lists the AdWare or SpyWare programs found on my system, but
doesn't give me an option to delete them, why?
You chose to run the quick scan. This is a free quick scan of
your system which will list major SpyWare, AdWare, or Hijackers on your
system. The program has not been purchased or installed on your system,
nor will it delete any files from your system.
After I run the
scan, it lists the files to be deleted, but when I click on ‘Next' to
delete them, it takes me back to the purchase screen, why?
You have downloaded and installed the Free Scan. This Free Scan
will run an in-depth scan of your system files listing all AdWare and
SpyWare on your system. It will not remove the deleted files, because
it is only a trial version of the program. If you have already purchased
the full version of the program, please uninstall the trial version (see
“How do I uninstall AdWareRemoverGold?”) then reinstall the program via
the download link provided at time of purchase and within the email receipt.
AdWareRemoverGold, but I keep getting popup ads, why?
AdWareRemoverGold is not a pop-up blocking program. It is an AdWare
and SpyWare removing program. As you surf the Internet, your computer
is constantly bombarded with AdWare and SpyWare cookies, files, and programs.
In order to optimize AdWareRemoverGold's functionality, you can set the
program to run a scan each time your system is started, or each time you
close your browser program, effectively deleting any Adware or SpyWare
installed during your surfing session.
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