Technical questions:

What are the PC requirements for installing EmailSpamBlock?

What Mail Protocols does EmailSpamBlock support?

Why do I get the message "Registration Code Does Not Exist" when I enter my Registration code?

How Do I use EmailSpamBlock?

How do I uninstall EmailSpamBlock?

I’m seeing an error message and the program will not start.

The Program worked initially, but no longer works. An error message may or may not appear when it is started.

Why do I get an error when trying to start my e-mail client? Or, how do I specify a default e-mail client?

I'm having problems with Email Spam Block connecting to the internet, what can I do?

What are my POP and SMTP settings?

What SMTP settings should I use when I have accounts from different providers or multiple accounts?

What Is Spam?

How Does EmailSpamBlock Delete Spam?

How Does EmailSpamBlock Bounce E-mails?

How Does the BlackList feature in EmailSpamBlock work?


TECHNICAL QUESTIONS


What are the PC requirements for installing EmailSpamBlock?

Installation Requirements:

  • Windows 95, 98, Me, NT, 2000, XP and XP Pro
  • 4 Mb of RAM
  • 4Mb of disk space
  • Internet connection

For free Windows updates please visit:
http://v4.windowsupdate.microsoft.com/en/default.asp

What Mail Protocols does EmailSpamBlock support?

EmailSpamBlocksupports all POP3, SSL. AOL, IMAP, MSN and Hotmail Accounts.

Why do I get the message "Registration Code Does Not Exist" when I enter my Registration code?

This can happen if you are entering an invalid code. It can also happen if you mis-type the code (many users confuse the 1 and i when typing). The best solution is to cut and paste the code field by field into the registration text field so as to avoid typing errors.

Why do I get the message "Registration Code Does Not Exist" when I enter my Registration code?

This can happen if you are entering an invalid code. It can also happen if you mis-type the code (many users confuse the 1 and i when typing). The best solution is to cut and paste the code field by field into the registration text field so as to avoid typing errors.

How Do I Use EmailSpamBlock?

To begin using EmailSpamBlock, here's all you need to do.

To check e-mail, don't open your e-mail client first. Instead, just start EmailSpamBlock by double clicking on the desktop icon, or going to Start menu, Programs, then EmailSpamBlock.

The EmailSpamBlock program will then start and will tell you what messages you have waiting on the e-mail server. In the check boxes, select whether to Delete or Bounce the messages (if nothing is checked, the e-mail will simply be downloaded to your e-mail client as normal), and then select process mail. Processing mail will delete or bounce the e-mail you have selected. Your e-mail client will open and you can download the remaining e-mails as you normally do.

More detailed information on EmailSpamBlock tools are provided in the EmailSpamBlock support interface.

How do I uninstall?

Uninstallation can be performed from 2 locations. In the Start menu, under Programs, find the program's start menu entry, then click the "Uninstall" icon. Also, you may uninstall by opening the Windows Control Panel and choosing "Add/Remove Programs." In the Add/Remove programs list, select the name of the program and choose "Remove." If the program is running at the time you attempt to remove it, you will be required to reboot your PC to complete the uninstallation.

I’m seeing an error message and the program will not start.

EmailSpamBlock installer does an excellent job of installing the necessary run time files, however, it is also dependent upon parts of Windows as well as files included in Internet Explorer. If you cannot start the program, update your browser and your Windows operating system to include the latest Service Pack. This can be done for free at

http://www.windowsupdate.microsoft.com


By updating your browser and operating system, you can make sure that 1-you have the latest technology, and 2-any files that have been corrupted, deleted, unregistered, or moved will likely be replaced.

The Program worked initially, but no longer works. An error message may or may not appear when it is started.

It is likely that an unrelated program that used shared files that EmailSpamBlock also uses was uninstalled, and that this program removed the shared files when it was uninstalled. To fix this type of problem, first try reinstalling. If this does not succeed, Uninstall (see How do I uninstall) then re-download the software and reinstall again.

Why do I get an error when trying to start my e-mail client? Or, how do I specify a default e-mail client?

You may not have specified a default e-mail client. To change this you may need to fiddle with the registry, but it's not too difficult.

If you have Internet Explorer you can right click on the Internet Explorer short-cut on their desktop >> go to Properties >> click Programs at the top >> select their default e-mail program here.

Or go to the Windows start menu, click on 'run', type 'regedit' in the box Under HKEY_LOCAL_MACHINE, follow the path to Software\Clients\Mail and change the Default Key to 'Outlook Express', 'Netscape Messenger' or another e-mail application.

The following are instructions for the more common e-mail programs:

Netscape
Select Edit, then Preferences from the Netscape main menu.

Open the Mail & Newsgroups section and go to Mail Servers.

Select the desired e-mail account from the Incoming Mail Servers list, and click on the Edit button.

Deselect the option labeled Check for mail every ( ) minutes.

Outlook Express
Select Tools, then Options from the main menu.

Uncheck the options labeled Send and receive messages at startup and Check for new messages every ( ) minute(s).

Outlook
Select Tools, then Options from the main menu.

Click on the Internet E-mail tab.

Uncheck the option labeled Check my local network connections for new mail every ( ) minute(s).

Eudora
Select Tools, then Options from the main menu.

Select Checking Mail from the icon list on the left.

Enter 0 in the input box labeled Check for mail every ( ) minute(s).

Pegasus
Select Tools, then Options from the main menu.

Click on the Network tab, then on the button labelled Advanced network configuration options.

Enter 0 in the input box labeled Check for new POP3 mail every ( ) seconds.

I'm having problems with Email Spam Block connecting to the internet, what can I do?

1. Go to the Control Panel, click on 'Internet options' and then go to the 'Connections' tab and make sure 'Always dial my default connection' is selected.

2. The 2001 and previous versions of Norton Antivirus add in a 'Norton reference' to the POP account settings. It will look like this - 'pop3.norton.antivirus'. Remove the Norton references from the account info and just use your normal POP connection info. You won't need the Norton reference anyway as it doesn't make any difference as MailWasher Pro only checks messages on the server in text mode - viruses and scripts can't run then. Norton will catch anything when you download the e-mail anyway.

3. Make sure you can receive POP3 e-mail. There are other Internet connection protocols available; however which MailWasher Pro does not support at present. POP3 is by far the most common.

4. If you have a LAN/DSL type connection, then in MailWasher click Tools >> Options >> select the Connections tab at the top >> remove the tick from "Dial up to the internet when user checks mail".


What are my POP and SMTP settings?

POP is your incoming mail setting and SMTP is your outgoing mail setting. You will need to consult your documentation your internet provider supplied you when you signed up.

N.B Hotmail and MSN Hotmail do not use POP and SMTP servers.

What SMTP settings should I use when I have accounts from different providers or multiple accounts?

You should use the SMTP setting from your dial up provider for all your accounts. This prevents problems caused by those providers who do not allow relaying e-mail, meaning that your e-mail would be bounced via your dial-up provider. Otherwise, you may receive an error message stating that the e-mail could not be bounced.

What Is Spam?

"Spam" e-mail is generally defined as an unsolicited mailing, usually to many people. A message written for, and mailed to, one individual that is known to the sender is not spam, and a reply to an e-mail is not spam, unless the "reply" repeats endlessly. Spam is also known as UCE or Unsolicited Commercial E-mail.

How Does EmailSpamBlock Delete Spam?

EmailSpamBlock deletes email directly off your internet provider's server before it is downloaded

How Does EmailSpamBlock Bounce E-mails?

EmailSpamBlock uses an algorithm to determine the best route to send the bounced message back (from, reply to, return path). EmailSpamBlock can bounce a message one of two ways.
Local option - The bounce is sent back via your ISP's postmaster.
Remote option - The bounce is sent back via the sender's SMTP server.
In either case, the bounce looks exactly like it has come from your ISP and not from your address. If the spammer used a fake address, then your bounce message will itself be bounced back to the postmaster (local option) or lost in cyber space (remote option) and you won't receive the bounced bounce e-mail.

How Does the BlackList feature in EmailSpamBlock work?

Any e-mail address on the blacklist will either be automatically deleted and bounced or be able to be viewed prior to bouncing. Any e-mail you decide to bounce will automatically be added to the blacklist. You can easily delete any entries in the blacklist.

 

Back to Top




Copyright 2005 Softronica.net
All Rights Reserved.
(c) 2005 Era 2000 Management Ltd.